Shipping & FAQ
Please see our shipping and delivery timetable below. Our shipping partners are USPS and DHL Express. If you need to order by rush, select rush processing on check-out. We will providing a tracking number for all orders so you can expect when the order will arrive.
|Country||Standard Delivery||Rush / Express Delivery|
|USA & Canada||18-25 Days||11- 15 Days|
|Australia||15-21 Days||7- 10 Days|
|Europe||19-27 Days||12-18 Days|
|Asia||10-15 Days||5-8 Days|
Saigon Threads's Exchange Policy
SaigonThreads gives you the possibility to exchange our handmade products if it's defective or incorrect sizing within 7 days of delivery of the item. But using our size chart with the allowance will guarantee you a perfect fit for you. For custom measurements no returns or exchanges are allowed.
Process of exchange:
- Email us at firstname.lastname@example.org within 7 days of receiving the item so we can confirm the right size for you.
- You need to send us back the item and send the confirmation to our email.
Are allowed within 48 hours of order confirmation or receipt online.